Payment Policy

Last Updated: June 2026

At Velmork, we aim to provide a safe, secure, and seamless shopping experience. This Payment Policy explains how payments are processed on our website.

Accepted Payment Methods

We accept the following secure payment methods:

Visa
Mastercard
American Express
Discover
Debit Cards (where applicable)
Other secure digital payment methods available at checkout

All payments must be completed in full before your order is processed and shipped.

Payment Security

Your security is our top priority. All transactions on Velmork are processed through secure payment gateways using SSL encryption technology to protect your personal and financial information.

We do not store or have access to your full credit/debit card details.

Order Confirmation

Once your payment is successfully completed, you will receive an order confirmation email containing your order details.

If you do not receive a confirmation email, please check your spam/junk folder or contact our support team.

Billing Information

Please ensure that your billing information is accurate and matches your payment method details. Incorrect billing information may result in delays or payment failure.

Failed or Declined Payments

If your payment is declined, please check:

Card details are entered correctly
Sufficient funds are available
Your bank allows online international transactions

If the issue continues, please contact your bank or try another payment method.

Currency

All prices on our website are displayed in USD (United States Dollar), unless otherwise stated at checkout.

Taxes & Additional Charges

Depending on your location, additional taxes, customs duties, or import fees may apply. These charges are determined by your local customs authority and are the responsibility of the customer.

Payment Disputes

If you experience any issues with a payment or believe there is an error, please contact our support team before initiating a chargeback. We are committed to resolving all concerns quickly and fairly.