Shipping policy

Shipping Policy

Last Updated: June 2026

At Velmork, we are committed to delivering your order quickly, safely, and efficiently. Please review our shipping policy below for important information regarding order processing, shipping times, and delivery.

Order Processing

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays) after payment has been successfully confirmed.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Please note that orders placed on weekends or holidays will be processed on the next business day.

Shipping Times

Estimated delivery times:

United States: 5–8 Business Days
Canada: 7–15 Business Days
United Kingdom: 7–15 Business Days
Australia & New Zealand: 8–18 Business Days
Europe: 7–15 Business Days
Other International Destinations: 10–20 Business Days

Please note that delivery times are estimates and may vary due to customs procedures, carrier delays, weather conditions, or high shipping volumes.

Shipping Costs

Shipping fees are calculated at checkout based on your location and selected shipping method.

From time to time, Velmork may offer free shipping promotions. Any applicable free shipping offer will be clearly displayed on our website.

Tracking Your Order

Once your order ships, you will receive a tracking number via email.

Please allow 24–48 hours for tracking information to become available after shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

Velmork is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete address information provided by the customer.